Catalan · Home & repairs · Elementary

How to tell your landlord the boiler is broken in Catalan

Say who you are, “Hola, visc al pis que em lloga”, then the problem: “La caldera ha deixat de funcionar” and “No hi ha aigua calenta”. Ask “Pot enviar algú a mirar-ho?” and say when you’ll be in: “Seré a casa de nou a dotze del migdia”. To be safe, ask “Em podria confirmar la visita per escrit?”.

Try it · about two minutes

There’s no hot water or heating, so you call your landlord to explain and get someone sent round.

Sound on: the landlord speaks Catalan. You choose what to say back, and Frasa tells you why it works.

The conversation

Landlord
Hola, qui parla?
Hello, who’s calling?
You
Hola, visc al pis que em lloga.
Hello, I live in the flat you rent to me.
Landlord
Digui'm, què passa?
Yes, what’s the matter?
You
La caldera ha deixat de funcionar.
The boiler has stopped working.
Landlord
Em pot enviar una foto del problema?
Can you send me a photo of the problem?
You
Sí, ara mateix li n'envio una.
Yes, I’ll send you one right now.
Landlord
Ho arreglarem aquesta setmana, ho prometo.
We’ll fix it this week, I promise.
You
Pot venir demà?
Could they come tomorrow?
Landlord
El tècnic vindrà dijous al matí.
The technician will come on Thursday morning.
You
Seré a casa de nou a dotze del migdia.
I’ll be home between nine and noon.
Landlord
Gràcies per trucar.
Thanks for calling.
You
Em podria confirmar la visita per escrit?
Could you confirm the visit in writing?

Key phrases

Hola, visc al pis que em lloga.
Hello, I live in the flat you rent to me.
La caldera ha deixat de funcionar.
The boiler has stopped working.
No hi ha aigua calenta.
There’s no hot water.
La calefacció no funciona.
The heating doesn’t work.
Pot enviar algú a mirar-ho?
Could you send someone to look at it?
Pot venir demà?
Could they come tomorrow?
Seré a casa de nou a dotze del migdia.
I’ll be home between nine and noon.
Li he enviat una foto del problema.
I’ve sent you a photo of the problem.
Fa tres dies que està espatllat.
It’s been broken for three days.
Em podria confirmar la visita per escrit?
Could you confirm the visit in writing?

Good to know in Catalonia

Reporting a repair

1
Call or message the landlord, or the agency that manages the flat.
2
Send a photo of the boiler and any error light or code.
3
Agree a time for the technician, el tècnic, and get it in writing.
Could you confirm the visit in writing?

Caldera or calefacció

La caldera is the boiler itself; la calefacció is the heating. If the hot water is off too, say so: it helps them understand how urgent it is.

La calefacció no funciona.

The heating doesn’t work.

Vostè with the landlord

To the landlord

Pot enviar algú a mirar-ho?

Could you send someone to look at it?

Casual

Pots enviar algú a mirar-ho?

Can you send someone to look at it?

Many tenants use vostè with a landlord they don’t know well. If the landlord uses tu with you, you can switch.

More situations in Catalan

All situations in Catalan

Keep these phrases in Frasa

Frasa is an iPhone app for the conversations in front of you. Save phrases like these, rehearse them out loud, and they come back until they stick.

Download on the App Store (opens the App Store in a new tab)

AI-generated. May be inaccurate.