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Italian · Home & repairs · Elementary

How to tell your landlord the boiler is broken in Italian

Call and say who you are: “Buongiorno, ho in affitto il suo appartamento.” Then the problem: “La caldaia ha smesso di funzionare” or “Non c’è acqua calda”. Ask for someone to come, “Può mandare qualcuno a dare un’occhiata?”, and say when you’re home. Send a photo, and confirm the visit in writing.

Try it · about two minutes

There’s no hot water or heating, so you call your landlord to explain and get someone sent round.

Sound on: the landlord speaks Italian. You choose what to say back, and Frasa tells you why it works.

The conversation

  1. Landlord

    Pronto, chi parla?

    Hello, who’s speaking?

    You

    Buongiorno, ho in affitto il suo appartamento.

    Hello, I rent your flat.

  2. Landlord

    Va tutto bene?

    Is everything all right?

    You

    La caldaia ha smesso di funzionare.

    The boiler has stopped working.

  3. Landlord

    Può mandarmi una foto del problema?

    Can you send me a photo of the problem?

    You

    Sì, gliela mando subito.

    Yes, I’ll send it right away.

  4. Landlord

    Venerdì c'è qualcuno in casa?

    Will anyone be home on Friday?

    You

    Può venire domani?

    Can you come tomorrow?

  5. Landlord

    L'idraulico verrà giovedì mattina.

    The plumber will come on Thursday morning.

    You

    Sono a casa tra le nove e mezzogiorno.

    I’m home between nine and noon.

  6. Landlord

    Grazie, arrivederci.

    Thank you, goodbye.

    You

    Grazie mille, buona giornata.

    Thanks so much, have a good day.

Key phrases

  • Buongiorno, ho in affitto il suo appartamento.

    Hello, I rent your flat.

  • La caldaia ha smesso di funzionare.

    The boiler has stopped working.

  • Non c'è acqua calda.

    There’s no hot water.

  • Il riscaldamento non funziona.

    The heating doesn’t work.

  • Il termosifone non scalda.

    The radiator doesn’t get warm.

  • Può mandare qualcuno a dare un'occhiata?

    Could you send someone to have a look?

  • Quando può venire qualcuno?

    When can someone come?

  • Sono a casa tra le nove e mezzogiorno.

    I’m home between nine and noon.

  • Può confermarmi la visita per iscritto?

    Can you confirm the visit in writing?

  • La riparazione è a carico del proprietario?

    Is the repair the landlord’s responsibility?

Good to know in Italy

Reporting a fault

  1. 1

    Call and say what’s broken, and since when.

    The boiler has stopped working.
  2. 2

    Send a photo, and ask for the visit in writing.

    Can you confirm the visit in writing?
  3. 3

    Agree a time when someone can let the technician in.

Caldaia or termosifone

La caldaia is the boiler; i termosifoni are the radiators. Hot water but cold radiators? Say the radiator doesn’t heat up.

Il termosifone non scalda.

The radiator doesn’t get warm.

Central heating

If your building has riscaldamento centralizzato, a heating fault may be for the building manager, l’amministratore, rather than your landlord.

More situations in Italian

All situations in Italian

Keep these phrases in Frasa

Frasa is an iPhone app for the conversations in front of you. Save phrases like these, rehearse them out loud, and they come back until they stick.

AI-generated. May be inaccurate.